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Customer’s Rights

 You have options.  You have rights.

After an accident, few customers realize they have the right to choose the repair facility for an insurance claim.  At Baseline Collision we make sure the customer is satisfied with the damage estimate prepared by ourselves or their insurance company and oversee the entire claim for you.

We stand behind the work we do with a lifetime guarantee. When Baseline Collision repairs your vehicle you can depend on us every time!

Our service has earned us a strong and positive reputation in our community, and a preferred standing as an insurance approved collision and appraisal centre.

Our Guarantee

Baseline Collision guarantees that repairs completed by us will meet or exceed industry professional standards with regards to safety, parts, materials and repair methods.

Our guarantee is valid for the life of the vehicle on body and paint repairs.  This guarantee applies during the ownership of the vehicle by the customer/insured named at the time of the repair/accident.

 

Generations of families have trusted Baseline Collision for all their collision needs, yours can too.

Our professional accident consultant will walk you through your accident experience.  Our highly trained and experienced team of collision technicians will repair your vehicle right, the first time, guaranteed.

 

Our Partners

See all our partners here».

Testimonials
Mark,

Thanks for doing such a great job on my Subaru.  I really appreciated you going out of your way to accommodate me last Friday on such short notice.  I know you guys were really busy, so for you to take the time to look at my car was fantastic.

Your customer service is top-notch and I will be recommending you to friends & family.  Thanks again!

Sincerely,

L. Woo
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